1. Introduction

RFSoftLab, a software development company, is committed to protecting the privacy and security of your personal information. This Policy applies solely to information collected through our Website and Services. It does not apply to information collected offline, through third-party sites, or via other channels.

For questions, contact us at info@rfsoftlab.com.

2. Definitions

For clarity, key terms are defined as follows:

• Personal Data: Any information relating to an identified or identifiable natural person, such as name, email, or IP address.
• Usage Data: Data collected automatically, e.g., IP address, browser type, pages visited.
• Service Provider: Third parties we engage to process data on our behalf, bound by confidentiality agreements.
• Affiliate: Entities we control or that control us.
• Cookies: Small files stored on your device to enhance functionality and track usage.

3. Information We Collect

Personal Data

We collect Personal Data you voluntarily provide, such as:

• Name, email address, phone number, company name, address (for account registration or inquiries).
• Message contents and attachments when contacting us.

We request only data necessary for the specified purpose and inform you at collection time.

Usage Data

Automatically collected via log files and analytics:

• IP address, browser type/version, ISP, date/time stamps, referring/exit pages, click counts.
• Device information (e.g., OS, unique IDs) for mobile access.

This data is not linked to Personal Data unless required for legal compliance.

Cookies and Tracking Technologies

We use essential, functional, and analytics Cookies. You can manage preferences via browser settings. Third-party tools (e.g., Google Analytics) may use Cookies; we do not control them. See our Cookie Policy for details.

We do not respond to “Do Not Track” signals but honor opt-outs where applicable.

4. How We Use Your Information

We process Personal Data only for legitimate purposes, including:

• Providing, maintaining, and improving our Services.
• Personalizing user experience and developing new features.
• Analyzing usage trends and site administration.
• Communicating for support, updates, or marketing (with opt-out option).
• Preventing fraud, abuse, and ensuring security.
• Complying with legal obligations or enforcing our rights.

We do not sell your Personal Data. Marketing emails include unsubscribe links; opt-out requests are honored promptly.

5. Disclosure and Sharing of Your Information

We share Personal Data only as necessary and with safeguards:

• Service Providers: E.g., hosting, analytics, payment processors; bound by data processing agreements ensuring security and limited use.
• Affiliates: For internal operations, subject to this Policy.
• Business Transfers: In mergers, acquisitions, or asset sales; we notify affected users.
• Legal Requirements: To comply with laws, respond to subpoenas, or protect rights, property, or safety (yours, ours, or others’).
• With Consent: For any other purpose, with your explicit approval.

We do not share with unaffiliated third parties for their marketing without consent.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect Personal Data from loss, misuse, or unauthorized access, including encryption, access controls, and regular audits. However, no system is impenetrable; we cannot guarantee absolute security. You are responsible for maintaining confidentiality of login credentials.

7. Data Retention

We retain Personal Data only as long as necessary for the purposes described, or as required by law (e.g., tax records). Upon request or purpose completion, we securely delete or anonymize it, except where retention is legally mandated.

8. International Data Transfers

If we transfer Personal Data outside your jurisdiction (e.g., to the US), we use Standard Contractual Clauses or equivalent mechanisms to ensure adequate protection. You may request details on transfers.

9. Your Privacy Rights

General Rights

You may access, correct, update, or delete your Personal Data by contacting us. We respond within 30 days.

CCPA/CPRA Rights (California Residents)

You have the right to:

• Know categories/specific pieces of Personal Data collected.
• Delete Personal Data.
• Opt-out of sales/sharing (we do not sell; opt-out honored for sharing).
• Non-discrimination for exercising rights.

Submit verifiable requests at info@rfsoftlab.com. Agents require authorization.

GDPR Rights (EU/UK Residents)

As Data Controller, we inform you of:

• Access: Copies of your data (reasonable fee if excessive).
• Rectification: Correct inaccurate/incomplete data.
• Erasure (“Right to be Forgotten”): Delete under certain conditions.
• Restrict Processing: Limit processing under conditions.
• Object: To processing for direct marketing or legitimate interests.
• Portability: Receive data in structured format.

Requests to info@rfsoftlab.com; response within one month. Complaints to supervisory authorities.

10. Third-Party Links and Services

Our Services may link to third-party sites. We are not responsible for their privacy practices. Review their policies before providing data.

11. Children’s Privacy

Our Services are not for children under 13 (or 16 in some jurisdictions). We do not knowingly collect Personal Data from children. If we learn of such collection, we delete it promptly. Parents/guardians: Contact us to report.

We comply with COPPA and equivalent laws.

12. Changes to This Privacy Policy

We may update this Policy to reflect changes in practices or law. Posted versions include effective dates. Material changes receive notice via email or site banner. Continued use post-changes indicates acceptance.

13. Governing Law

This Policy is governed by the laws of the State of Delaware, USA, without regard to conflict of laws principles. Disputes resolved in Delaware courts.

14. Limitation of Liability

To the fullest extent permitted by law, RFSoftLab shall not be liable for indirect, incidental, or consequential damages arising from use of our Services or this Policy. Our total liability shall not exceed fees paid in the prior 12 months.